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Booking Details

Deposits:

There is a 50% nonrefundable deposit due at the time of booking. This fee varies depending on the package you choose. The deposit holds your date and time allowing us both to plan for your picture-perfect session.


Payment:

Payment in full for your session is required prior to the start of your session. Crystal Collins Photography can accept payment as cash, or electronically using Venmo, PayPal and Apple Pay. Any special promotional pricing has no cash value and may only be used toward portrait investments. Please note that some restrictions may apply.


Cancelation:

Crystal Collins Photography requires a 48-hour (2 business days) notice of cancelation. This timeframe gives Crystal Collins Photography time to fill your session space with another deserving client if possible. Acts of God and emergent circumstances are exceptions to this rule. In the unlikely event the I am unable to keep our session date and time, or perform to the guidelines of our contract because of an illness, injury, Act of God, or emergent circumstance beyond my control, my responsibility and liability is limited only to rescheduling the session without refund or canceling the session and refunding what has been paid to Crystal Collins Photography.


Venue and Client Limitations: 

Crystal Collins Photography is limited by the rules and guidelines of the location and/or venue you choose. As a client of Crystal Collins Photography, you must be willing to accept the technical results those limitations impose. While I can help with technical recommendations, any negotiations or moderations that need to take place between you and your location/venue of choice are solely your responsibility. As your photographer I can not control the weather, your outfit choice, your physical attributes and characteristics, or the preparation you have done (or not done) for your session. Please consider these things when getting ready for your session. If you have any special accommodations that need to be made please inform me prior to the start of your session and I will do my best to accommodate your requests. Please know that some accommodations may impact the quality of your pose and you must be willing to accept that.


Editing and Image Delivery: 

The buyer is responsible for familiarizing themselves with the workflow and editing style as depicted on the portfolio page of this website. When scheduling a session with Crystal Collins Photography the client is agreeing that this style is what they are looking for and will be acceptable so long as the images provided are technically correct. Postproduction delivery, editing style, effect, and overall look of the images is at the discretion of Crystal Collins Photography. Images will not be replaced, retaken, or refunded because you "don't like a photo." The nature of digital photography does not allow images, once taken and processed (even basic editing for proofing) to be returnable. Therefore all purchases are final. Please review the Refund and Retake policy located on the "Refund/Retake Policy" page of this website.  

 

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